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Who must post the California Personal Rights Residential Care Facilities for the Elderly (RCFE) Poster?
California Code of Regulations (CCR), Title 22, § 84768 requires Residential Care Facilities for the Elderly (RCFE’s) to post the personal rights of residents specified in CCR § 87468.1 and § 87468.2. The regulation also requires RCFE’s to post a nondiscrimination notice and information about how to report abuse or file a compliant against the facility. The information must be posted in areas accessible to residents, representatives, and the public. (See below for additional residential care facility posting requirements.)
What is a RCFE?
RCFEs, commonly called assisted living facilities, generally serve persons 60 and older who are unable to live by themselves but do not require 24-hour nursing care. RCFE’s provide room, board, housekeeping, supervision, and personal care assistance with basic activities like personal hygiene, dressing, eating, and walking. RCFEs are licensed and inspected by the California Department of Social Services (CDSS), Community Care Licensing Division (CCLD).
What information is included on the RCFE Poster?
- CCR § 87468.1, Personal Rights of Residents In All Facilities
Section 87468.1 of the poster describes 26 personal rights of residents in RCFEs such as the right to be treated with dignity, the right to have safe, healthful and comfortable accommodations, the freedom to leave the facility, right to personal storage space and personal possessions, the right to keep and spend their own money, the right to have visitors, access to telephones to make and receive confidential calls, to be informed of the procedures for making a complaint against the facility, and certain personal protections afforded residents based on the sexual orientation, gender identity or gender expression of a resident.
2. CCR § 87468.2, Additional Personal Rights of Residents In Privately Operated Facilities
Section 87468.2 of the poster describes additional protected rights in privately-operated RCFEs, such as the right to privacy in accommodations, medical treatment, records, personal care and communications, the right to make choices in their daily lives, the ability to exercise their rights free from interference, coercion, discrimination, and retaliation, the right to be free from neglect or abuse, the right to facility rates and fees, the right to manage their medical treatment and financial affairs, the right to personal possessions, the right to keep and spend their own money, and the right to make a complaint against the facility.
3. Compliant Information
RCFEs licensees are also required to post contact information for the CCLD and the Statewide Long-Term Care Ombudsman (LTCO). The poster includes the CCLD hotline number, email, and mailing address, as well as the LTCO CRISIS line number. Space is also provided to fill in local CCLD and LTCO contact information.
4. Nondiscrimination statement
RCFEs licensees are required to post the nondiscrimination notice included on the poster.
Other RCFE posting requirements
RCFE licensees must also post the California Residential Care Facilities for the Elderly Complaint Poster (#05769) and the California Rights of Resident Councils Poster (#05711). RCFE-CCRC licensees must also post the California Resident’s Rights Continuing Care Retirement Communities Poster (#05714.)
